These days, there are many different types of phones for private users and business enterprises. Getting phones for your personal use is easy. However, when it comes to choosing the right telephone systems for use in your business, the confusion creeps in.
The main consideration is that the correct system is vital to the success (or its opposite) of your company. Your choice which could mean success (sales increase, connecting with clients) and failure (wrong system for your company type) need to be weighed in carefully. Basic pointers Choice of a system that will fit into your company should not be arbitrary. There are things to consider so you can make the exact selection after considering them. This is true even in choosing home phones, although to a lesser degree because individual needs are not that exacting as company requirements. You need to find out the number of users for your phone and this reflects on the budget you need. Next would be the present features of the phones as it relates to your company’s business. (Is this a call center? How many are your estimated outgoing and incoming calls, especially if these are paid services? Any expansion plans?) Other questions would include some features your company might need in the future. Would your people need training about the system? What sort of technical skills would they need? Telephone systems transform every now and then due to improvements and innovations. Price Your budget should already be set before your meeting with the supplier, but you also must be flexible enough to keep a certain range in your mind should you need some of the extra features. Some companies include in their package free installation, training your personnel and after-service maintenance. Some don’t. Will the benefits you want offset the cost of the whole package? You need to have the proper return of investment with the use of the system. Long-term consideration of the ROI might not work if later innovations can make your system outdated. If the budget is out of your range, you can have your supplier customize the package that adjusts to your budget and your requirements. You need to inform your supplier of your plans for future expansion. They can give you expandable systems at the right costs. Some essentials Depending on your phone system provider, there are only a few basic things to go with whatever system you chose. Your investment would include a central base unit servicing the system. Costs vary with the brands, but around the range of £350 and higher. For the handsets, the price would depend on the model and the features. Some can be as high as £1000. You can have your system accessories for another fee, which is added to the costs in the installation, training, and maintenance. You can also get extra accessories. Add to that the cost of the installation and configuration (including the wiring), training of your personnel and the system maintenance fees. Telephone systems can be expensive or cheaper, depending on your use and choice. With the right choice, it can benefit your company much.
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July 2017
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