In a healthcare facility, nurse call is one of the most important communication systems. The main purpose is to improve the emergency response time of health workers in relation to the immediate needs of the patients. In doing so, it helps improves the efficiency of the facility.
For a health care facility, it can also mean increased profits with time and money savings, aside from the ability to assess staff performance and to track areas of responsibility. Nurse call button Many companies who provide most of the call systems for nurses these days are using almost the same technologies. The pre-cursor of the technology begins at the time when patients are confined to their beds and need to call their attending nurses or hospital caregivers to ask for an immediate need. Back then, the buttons for calling the attention of nurses are found in hospital beds. When the button is pressed, there is a signal that alerts the staff at the nurse station. The nurse or nurses on duty will then respond to the call and goes to the patient. Later, some of the newer systems allow the patient to speak directly to the attending nurses at the station to clarify their requests. The other systems only use beeps or buzz sounds to alert the care-giving personnel. This is the version of the system where nurses have to go to the patients directly and inquire what they want. Today’s call system There are several versions of the system in calling nurses to attend to their patients. Most of these use wireless technology all throughout the system – from desktop consoles at nurses’ stations, bedside patient stations, pagers, pendants and other devices. The tags are all wireless, usually water-resistant wearable gadgets which are provided with an emergency call buttons. When activated, the device notifies the nursing staff of an alert which can include the patient’s location. On the part of the nurses, they carry a hand-held device so they can immediately respond to the call. The information in this system call also be displayed on other devices that are online and enabled (hallway monitors, nurse station monitors, other area monitors where the staff can be found). Other uses The system has other uses now that information can be collated, reported and analyzed for later review. Some system can enhance the workflow of nurses and other care-giving personnel to improve patient satisfaction (crucial to the facility and to the whole healthcare industry). Nurse badging is used to track nurses that allows them to automate the rounding or for the staff to help in dire emergency situations. Interactive system Since a health care facility’s main concern is to improve patient satisfaction, there are some offered state-of-the-art systems from companies that connects local area network that provides other services to the patients. The services include entertainment systems, games, television, ordering food and other actions. This is one system that integrates into the facility’s system of nurse call as well as provide other services that patient’s might need in a health care facility. More developments are in the offing.
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July 2017
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